Send Purchase Order to orders@vtechhotelphones.com
Within 24 hours, a confirmation email will be sent and the partner reviews the confirmation matches the Purchase Order
Printer emails Faceplate worksheets & Sales Support sends an Analog or SIP Configuration form
Complete the Faceplate worksheet & send directly to the Printer
Printer emails Faceplate proofs to the partner; either sign & return if approved or revise & submit revisions
Upon receipt of final proof, Faceplates go to print
Complete Analog or SIP Configuration form & send to Sales Support Manager
Lead time is around 3 weeks after Faceplates are approved & Configuration form is received by Sales Support
Complete the Analog or SIP Configuration form & send to Sales Support
Order usually ships within 3-4 days after receipt of Configuration form, NO SAME DAY SHIPPING
Real-time order status can be viewed by logging into your account
vtechhotelphones.com/customer/login
